Important Information: Anthem Data Breach

Anthem Inc., the country's second-largest health insurance company and a Blue Cross and Blue Shield affiliate operating in 14 states, has reported a data breach that could affect 80 million of its customers and employees.

Personal information was obtained from Anthem’s current and former members such as their names, birthdays, member identification (ID) and/or Social Security numbers, street addresses, email addresses and employment information, including income data. No medical or financial data (including credit card data) was obtained.

Mark Adams, Blue Cross and Blue Shield of Nebraska’s Chief Security Officer emphasized that BCBSNE and Anthem are separate companies with separate IT systems. From what we know today, Adams said, this data breach has not impacted any of BCBSNE’s local IT systems.

“We take particular care and go to great lengths to safeguard our member’s personal and medical information,” Adams said. “We have extensive data security measures and continuous monitoring in place to deter events such as this.”

BCBSNE is working with Anthem to determine the impact on BCBSNE members, and will work together to help those members as more information becomes available. Anthem plans to notify impacted members in the coming weeks.

Anthem members who may be impacted include members from these plans: Anthem Blue Cross, Anthem Blue Cross and Blue Shield, Blue Cross and Blue Shield of Georgia, Empire Blue Cross and Blue Shield, Amerigroup, Caremore, Unicare, Healthlink, and DeCare. Some of those impacted members may live in Nebraska.

Members with concerns are being encouraged to go to www.anthemfacts.com or call (877) 263-7995 for more information. Anthem is offering free credit monitoring and identity protection services to impacted members.

HEALTH INSURANCE TERMS


COINSURANCE

The percentage of the bill you pay after your deductible has been met.

COPAY

A fixed amount you pay when you get a covered health service.

Tiered benefit plan

A health care plan featuring multiple levels of benefits based on the network status of a particular provider. 

DEDUCTIBLE

The annual amount you pay for covered health services before your insurance begins to pay.

emergency care services

Any covered services received in a hospital emergency room setting.

SUBSTANCE ABUSE DISORDER SERVICES

Includes behavioral health treatment, counseling, and psychotherapy


in-network provider

A provider contracted by your insurance company to accept an agreed upon payment for covered services. 

OUT-OF-network provider

A term for providers that aren’t contracting with your insurance company. (Your out-of-pocket costs will tend to be more expensive if you go to an out-of-network provider.)

out-of-pocket

Your expenses for medical care that aren’t reimbursed by insurance, including deductibles, coinsurance and co-payments.

penalty

If you can afford health insurance, but choose not to buy it, you must have a health coverage exemption or pay a tax penalty on your federal income tax return.

premium

The amount you pay to your health insurance company each month. 


Preventive services

Health care services that focus on the prevention of disease and health maintenance.

rehab SERVICES

Services and devices to help you recover if you are injured or have surgery. This includes physical, occupational and speech therapy.

special enrollment period

The time after the Open Enrollment Period when you can still purchase health insurance only if you have a qualifying life event (losing other health coverage, having a baby, getting married, moving).

specialist

A physician who has a majority of his or her practice in fields other than internal or general medicine, obstetrics/gynecology, pediatrics or family practice.