Anthem Inc., a Blue Cross and Blue Shield affiliate operating in 14 states, has reported a cyber-attack that could affect 80 million of its customers and employees.
Blue Cross and Blue Shield of Nebraska is a separate company from Anthem,
and our systems are not impacted by this attack. However, if BCBSNE members received medical care in one of Anthem’s service areas, their information might be compromised.
We are working with Anthem to determine if any BCBSNE members have been impacted, and will work together to notify and help these members as more information becomes available.
Members should be aware of scam email campaigns targeting current and former Anthem members. These scams, designed to capture personal information (known as “phishing”) are designed to appear as if they are from Anthem and the emails include a “click here” link for credit monitoring. These emails are NOT from Anthem.
If you receive this type of communication:
Neither Anthem nor Blue Cross and Blue Shield of Nebraska is calling members regarding the cyber-attack asking for credit card information or Social Security numbers over the phone.
- DO NOT click on any links in email.
- DO NOT reply to the email or reach out to the senders in any way.
- DO NOT supply any information on the website that may open, if you have clicked on a link in email.
- DO NOT open any attachments that arrive with email.
This outreach is from scam artists who are trying to trick consumers into sharing personal data.
If any Blue Cross and Blue Shield of Nebraska members were impacted by the Anthem cyber-attack, Anthem will contact them via mail delivered by the U.S. Postal Service with specific information on how to enroll in credit monitoring. Affected members will receive free credit monitoring and ID protection services.