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Customer Service Jobs at Blue Cross and Blue Shield of Nebraska

Are you passionate about helping people?


Share your enthusiasm and passion for helping people as a customer service representative at Blue Cross and Blue Shield.


The changes in health care have created challenges for consumers. Consumers need be able to manage health care costs and understand their insurance coverage. Our customer service representatives inform and educate our members and help them navigate the complexities of health care. 

Job Description

This isn’t a job where you read a script. Our customer service representatives are empowered to creatively resolve customer questions by providing compassionate, practical solutions.

We are looking for customer service representatives who will:
  • Handle incoming phone calls as the primary customer interface for our company.
  • Build trust in Blue Cross and Blue Shield of Nebraska by resolving customer issues. 
  • Be the voice of the customer by relaying customer feedback and preferences about our products and service. 
  • Make a difference in the lives of our members by showing empathy and providing best-in-class service.

At Blue Cross and Blue Shield of Nebraska, we vow to make every customer experience world-class with a touch of small town charm and values.

If you are a dedicated, forward thinking person that can provide value to our customers then this is the position for you!

The most qualified individuals for this job will have 3 years customer service experience, fantastic attention to detail and excellent analytical and communication skills (and maybe tu hablas español). Starting salary for this positing is $14/hour.

If you interested in becoming a customer service representative at Blue Cross and Blue Shield of NE, please email

We strongly believe that diversity of experience, perspectives, and background will lead to a better workplace for our employees and a better product for our customers and members.