Vice President, Member and Provider Services

Brenda Wichman is vice president, member and provider services for Blue Cross and Blue Shield of Nebraska (BCBSNE). She is responsible for customer service operations, member enrollment, provider services and relationships and is aligned with BCBSNE’s customer experience team.

Wichman is a seasoned executive with years of experience in the customer service field. Previously, she served as the director of member services at BCBSNE for eight years. Prior to that, she held similar positions at American Express for 19 years, including director of customer service and director of customer service account management. She leads with a passion for people, customers and employees alike.

Wichman is a longtime United Way bridgebuilder and served as the campaign chair for two consecutive years. In addition, Wichman previously served as a board member for KidsCan and on the ICAN advisory committee.

Wichman graduated from the Spencer School of Business.