Important Information About NEtwork BLUE

The Provider directory is subject to change without notice. Providers are periodically added or deleted. Prior to receiving services, ask your health care provider if she or he is a NEtwork BLUE provider, or you may call the Member Services number on the back of your ID card.

In addition, if your NEtwork BLUE doctor refers you to a specialist, ask the specialist if he or she is a NEtwork BLUE provider, or call the Member Services number on the back of your ID card.

With NEtwork BLUE, it is obviously to your advantage to use our network of preferred hospitals and doctors, but it still remains your choice.

If you use preferred hospitals and doctors, you are eligible to receive the highest benefit level possible under your NEtwork BLUE plan for covered services. If you use non-NEtwork BLUE hospitals, doctors and other providers you are still eligible, in most cases, to receive benefits for covered services, but the benefit level at which we pay for these services will be less than if you had gone to a preferred provider.

Selection of a NEtwork BLUE hospital does not guarantee that the anesthesiologists, radiologists, pathologists and emergency room personnel are preferred providers. Patients receiving care at a NEtwork BLUE hospital are advised to inquire about obtaining these services from NEtwork BLUE providers in order to receive maximum possible benefits.