Dear Health Care Provider:

This manual is dedicated to keeping you and your staff informed regarding our operational policies and procedures at Blue Cross and Blue Shield of Nebraska (BCBSNE).

The contents of this manual are contractually binding for compliance, based on your provider agreement with BCBSNE. Providers will follow all applicable BCBSNE Policies and Procedures and those applicable to the Covered Person, and Provider agrees to provide appropriate information to Provider employees, agents and representatives consistent with this commitment.

It is important to familiarize yourself with the information provided within this manual, and have it readily available as a reference. For your convenience, the manual is available for access online at www.nebraskablue.com by clicking on “Providers and then on “Policies and Procedures” in the left column. The online version of the manual contains the most current and updated information.

If you have any suggestions as to how we can improve this manual as a comprehensive resource for you, please let us know.


Lee Handke, Senior Vice President
Providers and Products