Telehealth
24/7 Telehealth Access with Blue Cross and Blue Shield of Nebraska
Your health care coverage includes convenient, around-the-clock access to telehealth services. Whether it’s a sudden illness, minor injury, or mental or behavioral health need, board-certified physicians are just a video chat or phone call away—ready to provide expert care when you need it most.
Why Choose Telehealth?
- Convenience
Skip the waiting room—connect with a doctor from the comfort of your home. - Accessibility
Speak with board-certified physicians anytime, day or night, via secure video chat or phone call. - Comprehensive Care with 24/7 nurse support
Get help with unexpected health concerns or guidance on treating sudden injuries.
How to Connect with a Doctor
- Video Chat: Log in to your member portal at myNebraskaBlue.com or access through the BCBSNE App
- Phone Call: Call the number on the back of your member ID card
Frequently Asked Questions
Telehealth is an innovative patient consultation service that lets you connect with a U.S. board-certified, licensed and credentialed doctor quickly and easily. Rather than having to schedule a doctor’s appointment and travel to and from the doctor’s office, telehealth lets you interact with a doctor at your convenience. Telehealth also offers behavioral health and counseling services, known as teletherapy, Amwell’s licensed therapists will provide treatment for many common conditions.
With telehealth, you can select your physician using online patient ratings and continue to see the same physician for future online visits if you are satisfied with your experience.
Other reasons to use telehealth include:
- Available nationwide and 24/7/365
- A complete record of each visit is securely maintained and accessible by you
- Medication can be prescribed during your online visit and picked up it at your local pharmacy (when appropriate and where allowed)
Telehealth can help you with a multitude of common conditions such as:
- cold
- rash
- pink eye
- flu
- stomach pain
- ear infection
- fever
- sinus infection
- migraine
Teletherapy can help you with a multitude of common conditions such as:
- bereavement
- depression
- attention deficit hyperactivity disorder (ADHD)
- obsessive-compulsive disorder (OCD)
- trauma/Post-traumatic stress disorder (PTSD)
- stress
- panic attacks
- and more
Therapists are available by appointment from 7 a.m. to 11 p.m. local time, 7 days per week.
We provide telehealth services through American Well, also known as Amwell, the industry’s leading telehealth solution.
A great patient experience begins with your doctor. That’s why Amwell offers access to a national network of U.S. board-certified physicians including family medicine, internal medicine, pediatric and emergency medicine physicians. With an average of 15 years in practice, these doctors are credentialed, certified and trained to practice online medicine.
Telescope Health is an independent company that provides telehealth services to Blue Cross and Blue Shield of Nebraska