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Contact Us

Contact Member Services

We're here to help you better understand and use your health insurance. Our representatives are available via phone Monday through Friday from 7:30 a.m. to 6:00 p.m. (CT). Our walk-in service is available at the Omaha location only, Monday through Friday from 8:00 a.m. to 4:30 p.m. (CT)

Telephone: 888-592-8961
Fax: 402-392-4153
Hearing and Speech Impaired (TTY/TDD): 711

Access Your Account Online or on Mobile

See what your plan covers, your deductible and out-of-pocket maximum, find a doctor in your network, file a claim, submit a complaint and more. Our online member portal allows you to access your plan information where you need it, when you need it.

Log in to myBlue

Additional Contacts

Office Locations

Omaha Headquarters

1919 Aksarben Drive
P.O. Box 3248
Omaha, NE 68180
(Wheelchair accessible)

Lincoln Office

1233 Lincoln Mall
Lincoln, NE 68508
(Payment drop box available)

For Providers

Get in touch with one of our provider executives using the first three digits of your ZIP code or the Physician Hospital Organization (PHO) to identify your contact.

View Provider Contacts

For Brokers

Discover a range of resources about our health care plans including sales, marketing, training and enrollment tools to help you support your clients.

Log in to the Broker Portal
For Sales Inquiries

Whether you're looking for the best health insurance for your employees, or getting ready to retire, our experts will work with you for your health insurance needs.

Find an Agent