Provider Contacts

Use the first three digits of your ZIP code or the Physician Hospital Organization (PHO) to identify your provider executive below.

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FOR GENERAL QUESTIONS: Please contact Provider Executive desk at

(Examples: Escalated claim inquires (non-FEP or MedA), completed timely filing forms and requests, credentialing questions, provider updates, fee schedule questions, how to locate information about the pre-authorization tool.)

John Larson

Providers and Specialties: ZIP codes starting with 691, Dentists, and Great Plains
Phone: 402-982-6455

Kara Urkoski

Providers and Specialties: ZIP codes starting with 688 and Children’s Hospital & Medical Center
Phone: 402-982-7876

Tawny Archer

Providers and Specialties: Secure Care, Nebraska Medicine, Nebraska Health Network (Nebraska Medicine) and Think Whole Person Healthcare
Phone: 402-982-8419

Loraine Miller

Providers and Specialties: ZIP codes starting with 681, Methodist, Nebraska Health Network (Methodist) and Platte Valley
Phone: 402-982-8321

Leigh Ingraldi

Providers and Specialties: ZIP codes starting with 685, Madonna and BoysTown
Phone: 402-982-8753

Jessica Medura

Providers and Specialties: Bryan Health, CHI and One Health
Phone: 402-982-7857

Additional Contacts

If you're not affiliated with any of the providers and/or zip codes above, please use one of the following or email

For FEP Questions: Please contact FEP Customer Service using the inquiry form or by calling 402-390-1879 or 800-223-5584.

For Medicare Advantage Questions: Please call 888-505-2022.


Mailing Address:

PO Box 3248, Omaha, NE 68180-0001

Toll Free Number:



You can also:

Download the Provider Services Contacts
Updated 01/19/2021

Download the Provider Reference Directory
Updated 10/30/20