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Policies and Best Practices

At Blue Cross and Blue Shield of Nebraska, we conduct business according to the values embodied in our mission and vision. We operate with the highest standards regarding all aspects of our business, especially when it comes to protecting our members. The policies and best practices below outline our member's rights and our commitment to abide by the following practices in order to serve our members to the best of our ability.

Health Privacy

We are committed to protecting the privacy of your Protected Health Information (PHI) and any information we may keep.

Internet Privacy

Transparency is important to us. That is why we inform you on how we collect and use your online data from our Web site.

Web Accessibility

We want our website to be accessible to anyone with disabilities so that they may read and use our website with ease.

Fraud and Abuse

We take your privacy very seriously. If you suspect health care fraud against us, let us know. Learn how to make a confidential report to ensure your privacy.

Non-Discrimination Notice

We comply with applicable Federal civil rights laws and do not exclude or discriminate on the basis of race, color, national origin, age, disability or sex.

Rights and Responsibilities

As our member, you deserve to understand your rights and responsibilities so we provide you with the information to keep you in the know about your health care coverage.

Transparency in Coverage Rule/Consolidated Appropriations Act, 2021

We comply with the Transparency in Coverage Rule/Consolidated Appropriations act of 2021.

Usage Agreement

While we try to keep all information as accurate as possible, please note that this is not a contract and any provider information may not be up-to-date.