Use the first three digits of your ZIP code or the Physician Hospital Organization (PHO) to identify your provider executive below.

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ALL CLAIMS QUESTIONS (30 DAYS FROM SUBMISSION) SHOULD BE FIRST ADDRESSED USING NAVINET OR WITH CSC: Eligibility & Claims Information

FOR IDENTIFIED CLAIM TRENDS OR ESCALATIONS: Please contact the CSC Provider team at ProviderExecs@NebraskaBlue.com include INQ or call reference number from CSC and/or the reason NaviNet was not successful. 

ADDITIONAL INFORMATION: Administrative Updates for Providers 

(Examples: EFT, change of address or demographics, add or term providers, etc.)

HIGHMARK PRIOR AUTHORIZATIONS: Prior authorization requests for Highmark members can be submitted via NaviNet under Pre-Service Review for              Out of Area Members. 
         
          If your office is unable to submit the prior authorization request via NaviNet, please fax your prior authorization request to the appropriate area
          below: