Officers and Directors

Executive Team

Steven S. Martin
President & Chief Executive Officer

Steven S. Martin is president and chief executive officer of Blue Cross and Blue Shield of Nebraska (BCBSNE) and is a member of the board of directors and the company’s executive management team.

Martin joined BCBSNE in 2002 and currently serves on the board of directors of Blue Cross and Blue Shield Association (BCBSA) in Chicago and serves as Chairman of the BCBSA Brand Enhancement and Protection Committee. Martin also serves as a board director for Prime Therapeutics LLC and Travel and Transport, as vice chair and board director of the Wellness Councils of America and as Chairman of the Board for BCS Financial Corporation.

Before joining BCBSNE, Martin was the founding president, CEO and a board director for Prime Therapeutics Inc., a comprehensive pharmacy benefits solutions company. Before joining Prime Therapeutics, Martin spent 12 years with BCBSNE. His previous positions included vice president of health services research and reimbursement, and senior vice president for ProPar Services.

Martin also held management positions at American HomeCare Inc., the Upjohn Company, HealthCheck Inc. and the Menninger Foundation.

Martin is active in community service and currently serves on the following boards:
  • Children’s Scholarship Fund
  • Governor, Knights of Aksarben
  • Lauritzen Gardens
  • Nebraskaland Foundation
  • Strategic Command Consultation Committee
  • The Durham Museum
  • The State Chamber of Commerce & Industry

Martin earned a Bachelor’s degree from Washburn University and a Master of Arts degree from the University of Nebraska. He is a certified professional in the Academy of Health Care Management and a National Association of Corporate Directors (NACD) Board Leadership Fellow.

Lewis E. Trowbridge
Executive Vice President, Treasurer & Chief Financial Officer

Lewis (Lew) E. Trowbridge is executive vice president, treasurer and chief financial officer for Blue Cross and Blue Shield of Nebraska (BCBSNE) and is a member of the company’s executive management team.

Trowbridge joined BCBSNE in 2006 and has management responsibility for actuarial, pricing, budgeting, accounting, taxes, corporate support services, human resources, government programs and legal functions. Trowbridge serves as a board director for TriWest Health Alliance, Security National Bank of Omaha, International Plan Solutions, LLC, HTH Worldwide and Treo Solutions, LLC.

Trowbridge is active in community service and currently serves on the following boards:
  • W. David Scott Charitable Foundation
  • Peter Kiewit Institute Board of Policy Advisors
  • Omaha Zoological Society
Previously Trowbridge held president and chief executive officer positions at World Marketing and SilverStone Group, both Omaha-based organizations, as well as managing and regional partner positions at the international accounting firm KPMG, LLP.

Trowbridge received both Bachelor’s and Master’s degrees from the University of Cincinnati. He is also a graduate of the International Executive Education Programs of both the University of Pennsylvania – Wharton School and Stanford University.

Steven H. Grandfield
Executive Vice President, Chief Operations Officer

Steven (Steve) H. Grandfield is executive vice president, chief operations officer for Blue Cross and Blue Shield of Nebraska (BCBSNE) and a member of the company’s executive management team.

Grandfield joined BCBSNE in 2003. He is responsible for applications development, computer services, security and quality assurance, electronic commerce, data management and technology, HIPAA implementation, customer service, membership, and wellness clinical business.

Before coming to BCBSNE, Grandfield was senior vice president, general manager at First Data Corporation. He currently belongs to the AIM Institute.

Grandfield earned Bachelor’s degrees in business management from Northwest Missouri State and in electrical engineering from the University of Nebraska.

Executive Staff

Pat Bourne
Sr. Vice President, Sales and Account Services

Patrick (Pat) J. Bourne is senior vice president, sales and account services for Blue Cross and Blue Shield of Nebraska (BCBSNE) and is a leader on the company’s marketing team.

Bourne is responsible for health care solutions, account management, account services, broker relations, individual and small group sales, and client reporting. He also plays a pivotal role in the company’s government affairs.

Previously, Bourne served two terms as a state senator, representing Omaha’s District 8. As senator, he served as chair for the Judiciary Committee, where he oversaw the passage of key legislation, including “Jason’s Law,” which established the Missing Persons’ Clearinghouse for Nebraska. He also served on numerous other committees, including Appropriations and Education.

Bourne continues to be active in community service and currently serves on the board of directors for the Concord Center and Holy Name Housing.

Bourne earned a Bachelor’s degree from the University of Nebraska at Omaha and a Juris Doctorate from Creighton University. He is a member of the Nebraska Bar Association.

Jerry Byers
Sr. Vice President, Finance

Gerald (Jerry) Byers is senior vice president, finance for Blue Cross and Blue Shield of Nebraska (BCBSNE), and is a leader on the company’s finance and organizational development team.

Byers supervises the actuarial, underwriting, accounting, finance and strategic implementation functions. He is also vice chairman of the Board of Directors for AmeriHealth Nebraska, Inc. a Medicaid Managed Care Organization jointly owned with AmeriHealth (subsidiary of Independence BCBS and Blue Cross and Blue Shield of Michigan).

Previously, Byers managed BCBSNE’s actuarial department. He held similar positions at Blue Cross and Blue Shield of Missouri and General American Life Insurance Company.

Byers is active in community service and currently serves on the boards of Hope Medical Outreach Coalition and Midlands Mentoring Partnership, and he is a longtime TeamMates mentor. Byers is a member of Leadership Omaha Class 32.

Byers received both Bachelor’s and Master’s degrees from the University of Nebraska-Lincoln.

Susan Courtney
Sr. Vice President, Technology and Operations

Susan Courtney is senior vice president, technology and operations for Blue Cross and Blue Shield of Nebraska (BCBSNE), and is a leader on the company’s service and technology team.

Courtney oversees the implementation of all information technology for BCBSNE, which is currently undergoing a multi-year business transformation process. As such, Courtney is responsible for modernizing underlying infrastructure and leading the technical integration and operational transition of the company’s core system replacement.

Previously, Courtney held managerial and executive roles at Ford Motor Company, Hormel Foods, and First Data Resources. She is a veteran of the U.S. Navy, where she was a Naval Flight Officer for six years.

Courtney is active in community service and currently serves on the board of directors for the Applied Information Management (AIM) Institute and as representative to the eHealth Council.

Courtney earned a Bachelor’s degree from the University of Minnesota.

Lee Handke
Sr. Vice President, Providers and Products

Lee Handke is senior vice president, providers and products for Blue Cross and Blue Shield of Nebraska (BCBSNE) and is responsible for hospital, professional and pharmacy network strategy, product development, quality and wellness programs.

Lee received a Bachelor’ degree from Kansas State University in 1993. In 1999, he graduated with distinction from the University of Nebraska Medical Center, College of Pharmacy with a Doctor of Pharmacy degree. Following graduation, he completed an ASHP/AMCP accredited residency in managed care pharmacy at Walgreens Health Initiatives in Deerfield, Illinois. Lee graduated with an MBA from the University of Nebraska at Omaha in 2005.

Lee is a registered pharmacist and adjunct faculty member at the University of Nebraska Medical Center, College of Pharmacy, where he serves on the admissions committee. He serves on the Panel of Advisors for the University of Nebraska Medical Center - College of Public Health, and on the foundation board of the Metro Omaha Medical Society. He is a delegate for the Concordia Lutheran Schools of Omaha and a member of the Exchange Club of Omaha.

In 2006, Handke was named one of the 10 Outstanding Young Omahans by the Omaha Jaycees, and in 2009 was awarded the Early Career Achievement Award by the University of Nebraska Medical Center. He is a graduate of Leadership Omaha Class 30 and the Institute for Career Advancement Need’s FOCUS program for executive leadership. He lives in Omaha with his wife Jennifer and sons Peter and Zachary.

Jennifer Richardson
Sr. Vice President, Operations

Jennifer Richardson is senior vice president, operations for Blue Cross and Blue Shield of Nebraska (BCBSNE) and is a leader on the company’s service team.

Richardson is responsible for business process units and claim processing units as well as the claims support teams, including the Medical Support Department, Appeals and the Coordination of Benefit units. Previously, Richardson was director of claims and staff attorney at BCBSNE.

Richardson is active in community service and currently serves on the curriculum committee for the Leadership Omaha program through the Chamber of Commerce, as well as a board member for: Kids Can Community Center, the March of Dimes, the Women’s Center for Advancement and ICAN.

Sarah Waldman
Sr. Vice President, Administration

Sarah Waldman is senior vice president, administration for Blue Cross and Blue Shield of Nebraska (BCBSNE).

Waldman is responsible for human resources, legal, compliance, privacy, audit, security and the development of initiatives designed to maintain an ethical culture.

Previously, Waldman served as staff attorney; vice president, human resources; and vice president, ethics practices for BCBSNE.

Waldman is active in community service and currently serves on the following boards:
  • Community Alliance
  • Greater Omaha Alliance for Business Ethics
  • TeamMates
  • United Way Women's Leadership Council
  • University of Nebraska at Omaha Alumni Association
Waldman was a member of Leadership Omaha Class 29, and a 2007 recipient of the Midlands Business Journal’s 40 Under 40 Award. She is a member of the Nebraska State Bar Association, Omaha Bar Association and Society for Human Resource Management, and is certified as a Senior Professional in Human Resources (SPHR). She is also a TeamMates mentor.

Waldman earned a Bachelor’s degree from the University of Nebraska Omaha, graduating magna cum laude, and a Juris Doctorate from Creighton University.

Leadership Team

Dan Alm
Vice President, Underwriting & Chief Underwriting Officer

Daniel (Dan) Alm is vice president, underwriting and chief underwriting officer for Blue Cross and Blue Shield of Nebraska (BCBSNE) and is a leader on the company’s finance and organizational development team.

Alm is responsible for the actuarial services function, and small and large group pricing, including renewals, prospective business, and association accounts. Other responsibilities include case installation for individual and small group business, broker administration, and large group renewal processing.

Alm is active in community service and currently serves on the board of the Millard Athletic Association. He is the past president of the Nebraska Association of Health Underwriters and also serves on the board of the Omaha chapter of Health Underwriters.

Alm received a Bachelor’s degree from Iowa State University and is currently working toward his MBA designation.

Dave Anderson
Vice President, Finance

Dave Anderson is vice president, finance for Blue Cross and Blue Shield of Nebraska (BCBSNE) and is a leader on the company’s finance and organizational development team.

Anderson supervises the company’s financial operations, including all accounting, budgeting, reporting and tax functions. He also manages banking relationships, commissions, accounts payable, payroll, billing and collections.

Previously, Anderson served as vice president and chief financial officer, treasurer, and member of the board of directors at Millard Lumber Inc.

An Omaha native, Anderson is president of the Millard Public Schools Board of Education. He also serves as vice president of the board of directors of the Nebraska Association of School Boards.

Anderson received his Bachelor’s degree from the University of Nebraska Omaha and an MBA from the University of Arizona. He is a Certified Public Accountant.

Dan Archuleta
Vice President, Member Services

Daniel (Dan) Archuleta is vice president, member services for Blue Cross and Blue Shield of Nebraska (BCBSNE) and is a leader on the company’s service and technology team. Archuleta is responsible for customer service and membership operations.

Archuleta has 11 years of experience with BCBSNE, where he has also served as a Project Manager/Business Analyst, Senior Director of Claims, and Vice President of CoreLink Administration and Business Processes. Archuleta also has extensive experience in multiple disciplines, including operations, information technology and sales and marketing.

Archuleta is active in the Lincoln community, including volunteering for his church. He serves as a board member on the Wellness Council of the Midlands.

Archuleta received a Bachelor’s degree from the University of South Dakota, and a Master’s degree from the University of Nebraska-Lincoln, where he studied information systems management and strategic management.

Ovell Barbee
Vice President, Human Resources and Organizational Development

Ovell Barbee is vice president, human resources and organizational development for Blue Cross and Blue Shield of Nebraska (BCBNSE). He is responsible for providing leadership in all human resource areas, including talent acquisition and workforce inclusion, compensation and benefits, HR administration and organizational development.

Barbee has extensive experience and a demonstrated track record in developing and leading HR initiatives at large and diverse companies. He has served in HR leadership roles of two start-up organizations established by Fortune 50 companies: General Motors (OnStar) and Dow Chemical (Dow Kokam).

Before joining BCBSNE, he served as Global HR leader at Dow Kokam, with responsibility in the United States, France and China. Other experience includes roles with Steelcase, Motorola and General Motors. Barbee was named one of the country’s “Top 50 Executives Under the Age of 50” by the National Black MBA Association.

A Grand Rapids, Mich., native, Barbee received a Bachelor’s and Master’s degree from the University of Michigan, and he has another Master’s degree from Michigan State University. He is certified as a Senior Professional in Human Resource by the Society of Human Resource Managers.

Barbee is an avid runner, having successfully completed marathons in 2009 and 2011, and enjoys physical fitness activity and traveling.

Russell Collins
Vice President, General Counsel & Board Secretary

Russell (Russ) Collins is vice president, general counsel and board secretary for Blue Cross and Blue Shield of Nebraska (BCBSNE) and is a leader on the company’s finance and organizational development team.

Collins supervises BCBSNE’s legal department, which provides legal services to all areas of the company. As board secretary, he provides counsel to the board of directors and assists with the implementation of best practice governance processes.

Collins was previously an attorney with Kutak Rock, LLP.

Collins is active in community service and serves on the board of the Omaha Children’s Museum, the Prairie Lane Neighborhood Association, and the Benson Mural Project / Art Omaha. He is a member of Leadership Omaha Class 31.

Collins received a Bachelor’s degree from the University of Illinois at Urbana-Champaign, and a Juris Doctorate from Loyola University of Chicago.

Dr. David Filipi
Vice President, Quality Advancement and Medical Director

Dr. David Filipi is vice president, quality advancement and medical director for Blue Cross and Blue Shield of Nebraska (BCBSNE) and is a board certified family physician.

Prior to joining BCBSNE, Dr. Filipi was vice president of Medical Affairs and Chief Medical Officer for Methodist Physicians Clinic in Omaha.

Dr. Filipi currently chairs the Douglas County Board of Health and has served as President of the Nebraska Academy of Family Physicians, President of the Nebraska Medical Association and has served on the Metro Omaha Medical Association. He served nationally on both the American Academy of Family Physicians (AAFP) Commissions on Socio-Economics and Quality, was the AAFP liaison to NCQA, the American Academy of Pediatrics and the American College of Pathology Laboratory Reference Committee.

Dr. Filipi is a member of MOMS, NMA, AMA, NAFP and AAFP.

He graduated from the University of Nebraska College of Medicine, where he also completed a family practice residency, becoming chief resident. He earned an MBA from the University of Nebraska at Omaha.

Shari Flowers
Vice President, Compliance and Ethics

Shari Flowers is vice president, compliance and ethics for Blue Cross and Blue Shield of Nebraska (BCBSNE).

She oversees regulatory compliance, privacy, security, enterprise risk management, business continuity and information assurance, and is a leader in ensuring the company maintain a strong ethical culture.

Flowers previously served as sr. corporate counsel and director of strategic business services at BCBSNE, where she has worked since 2006. She has worked in the insurance industry for 12 years, including previously at Mutual of Omaha Life Insurance Company and Principal Financial Group.

Flowers received a Bachelor’s degree from the University of Northern Iowa and a Juris Doctorate from Creighton University School of Law. She serves on the Leadership Council for the Alzheimer’s Association – Midlands Chapter and is a member of the Nebraska State Bar Association.

Rama Kolli
Vice President, Information Services

Rama Kolli is vice president, information services for Blue Cross and Blue Shield of Nebraska (BCBSNE) and is a leader on the company’s service and technology team.

With BCBSNE for more than 11 years, Kolli has been instrumental in many critical endeavors, including modernizing systems, building and leading the enterprise architecture team and championing the architecture that will be the foundation of the company’s technical future. He also was a member of the business innovation team responsible for providing strategy in addressing the challenges of the health care law.

Previously, Kolli worked as a developer consultant at noteClip in New York, Niku in Silicon Valley, and at DSQ Software Ltd in India before coming to the United States.

Kolli earned a Bachelor’s degree in science from Nagarjuna University, India and a Master’s degree in computer applications from the University of Chennai, India. He is a member of the Nebraska Health Information Initiative (NeHII) technical committee and sits as a proxy on the eHealth Council of Nebraska Information Technology Commission.

Christine Papineau
Vice President, Health Network Services

Christine Papineau is vice president, health network services for Blue Cross and Blue Shield of Nebraska (BCBSNE).

She is responsible for maintaining current network relationships and negotiating new and renewing relationships.

Papineau has 20 years of experience in the health care industry, including serving in various leadership roles. Her extensive experience entails creating innovative strategies and overseeing contract negotiations, health care finance issues, data systems, claims processing and payment methodologies.

Before joining BCBSNE she served as director, network management and national network programs at UnitedHealthcare in Chicago.

Papineau received a Bachelor’s degree and an MBA from Indiana Wesleyan University.

Brian Pickering
Vice President, Marketing & Communication

Brian S. Pickering is vice president, marketing and communication for Blue Cross and Blue Shield of Nebraska (BCBSNE) and is a leader on the company’s sales and marketing team.

Pickering is responsible for advertising, consumer marketing, customer experience, internal and external communication, public and community relations, charitable giving, web strategy and services, graphic services and overall brand management, as well as print/mail and imaging operations. Previously, he was director of corporate communications for BCBSNE.

Pickering is active in community service and currently serves on the board of trustees for the Omaha Community Playhouse, Community Health Charities of Nebraska and Completely KIDS. He is a past president of the Public Relations Society of America, Nebraska Chapter and Foundation and International Association of Business Communicators’ Omaha chapter.

Pickering earned his Bachelor’s degree from the University of Nebraska at Omaha. He holds accreditation in public relations from the Universal Accreditation Board, and is a certified professional in the Academy of Health Care Management.

Pickering is a past recipient of the Omaha Midlands Business Journal 40 under 40 Award and a member of Leadership Omaha Class 28.

Dr. Joann Schaefer
Vice President, Medical Care and Management

Dr. Joann Schaefer is vice president, medical care and management for Blue Cross and Blue Shield of Nebraska and is a leader on the company’s health and wellness team.

Dr. Schaefer previously served in a dual role as chief medical officer and director of the division of public health for the Nebraska Department of Health and Human Services from 2005 to 2013. Before that she practiced family medicine and served as a tenured associate professor in the Department of Family Medicine at Creighton University Medical School.

Dr. Schaefer is committed to creating a culture of wellness and helping Nebraskans lead healthier lives. She leads by example and believes a healthy lifestyle along with a positive attitude can make a difference in life and longevity.

She has overcome health challenges as a liver transplant patient, having completed 11 half marathons and two full marathons.

Dr. Schaefer graduated from Creighton University Medical School and is board-certified in family medicine. She has been recognized by both Creighton University Medical School and California State University-Fullerton, where she received her undergraduate degree, for her service and as a distinguished alumnus.

Board of Directors

  • Marvin B. Dvorak, D.D.S.
    Chairperson of the Board of Directors

  • Steven S. Martin
    President & Chief Executive Officer
    Blue Cross and Blue Shield of Nebraska

  • Karen B. Aman
    Vice President
    Mid America Computer Corporation,
    HunTel Systems, Inc., and
    Galaxy Leasing

  • George G. Beattie
    President
    Nebraska Bankers Association

  • Richard R. Bell
    Chairman and CEO
    HDR, Inc.

  • Lyndee J. Black
    Partner
    Thomas, Kunc & Black, LLP.

  • Allen D. Dvorak, M.D., FACR
    President
    ADDRAD, LLC.

  • Dan E. Ernst, Ph.D.
    Associate Executive Director
    Nebraska Council of School Administrators

  • Keith R. Olsen
    President
    Nebraska Farm Bureau Federation

  • Anthony J. Raimondo, Jr.
    President and Vice Chairman
    The Behlen Group

  • Jeffrey L. Schumacher
    President and CEO, Capitol Casualty Company
    Vice President of Insurance Crete Carrier Corporation and
    Hunt Transportation and Transportation Claims, Inc.

  • Todd S. Sorensen, M.D., M.S.
    President and Chief Executive Officer
    Regional West Health Services and
    Regional West Medical Center

  • Robert E. Synowicki Jr.
    Executive Vice President and Chief Information Officer
    Werner Enterprises, Inc.