Telehealth

Starting Monday, March 16, 2020, all telehealth visits from in-network providers will be paid with no member cost share for all members covered under a Blue Cross and Blue Shield of Nebraska medical plan until further notice.

We believe making telehealth available free of charge is in the best interests of our members during an emerging public health crisis.

To register to use services provided by Blue Cross and Blue Shield of Nebraska’s preferred telehealth provider, AmWell, please follow the instructions below. In addition to your Blue Cross and Blue Shield of Nebraska ID number, you will need the codes indicated to register.

For more information about what Blue Cross and Blue Shield of Nebraska is doing to help members during the coronavirus outbreak, visit NebraskaBlue.com/Coronavirus.

Ways to Register 

     Download the Amwell app
Apple Store Icon Google Play Icon
  Visit  AMWell.com

    Call toll-free 844-SEE-DOCS (844-733-3627)

AmWell Telehealth Coupon Codes

After you register, enter service key BCBSNE.

Then enter one of the coupon codes below on the payment screen.
  • BCBSNEFREE: For members with employer group or Armor Health coverage
  • MSFREE: For members covered under a Medicare Supplement plan
  • MAFREE: For members covered under a Medicare Advantage plan
Need help registering? Download your Quick Start Guide below.

For technical issues, please email Customer.Support@AmericanWell.com.

Frequently Asked Questions

Telehealth is an innovative patient consultation service that lets you connect with a U.S. board-certified, licensed and credentialed doctor quickly and easily. Rather than having to schedule a doctor’s appointment and travel to and from the doctor’s office, telehealth lets you interact with a doctor at your convenience. Telehealth also offers behavioral health and counseling services, known as teletherapy, Amwell’s licensed therapists will provide treatment for many common conditions. 

With telehealth, you can select your physician using online patient ratings and continue to see the same physician for future online visits if you are satisfied with your experience.

Other reasons to use telehealth include:
  • Available nationwide and 24/7/365
  • A complete record of each visit is securely maintained and accessible by you
  • Medication can be prescribed during your online visit and picked up it at your local pharmacy (when appropriate and where allowed)
Telehealth can help you with a multitude of common conditions such as:
  • cold
  • rash
  • pink eye
  • flu
  • stomach pain
  • ear infection
  • fever
  • sinus infection
  • migraine
Teletherapy can help you with a multitude of common conditions such as:
  • bereavement
  • depression
  • attention deficit hyperactivity disorder (ADHD)
  • obsessive-compulsive disorder (OCD)
  • trauma/Post-traumatic stress disorder (PTSD)
  • stress
  • panic attacks
  • and more

Therapists are available by appointment from 7 a.m. to 11 p.m. local time, 7 days per week.

We provide telehealth services through American Well,® also known as Amwell, the industry’s leading telehealth solution. 

A great patient experience begins with your doctor. That’s why Amwell offers access to a national network of U.S. board-certified physicians including family medicine, internal medicine, pediatric and emergency medicine physicians. With an average of 15 years in practice, these doctors are credentialed, certified and trained to practice online medicine.


Telehealth services are offered through American Well®, also known as Amwell. American Well is an independent company that provides telehealth services for Blue Cross and Blue Shield of Nebraska.