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Broker Update

Stay in-the-know on everything from the latest product and service updates to renewal and contract changes.

MedicareBlueSM Rx Agent Alerts »

Recent Updates

  • August 20, 2020 - We have made the decision to extend our waiver of member cost share for medically appropriate in-network COVID-19 testing and treatment through Dec. 31, 2020. See full update » 
    • New Armor Health materials and information about 2021 re-enrollment. See Individual Health Plans »
    • Remind your group and individual clients of the address change for premium payments. Several group and individual clients are mailing their payments to the wrong address or stopping by our office to drop off their payments. More details »
    • Register for the LifeSecure worksite long-term care products webinar on Aug. 20, 2020, or Aug. 26, 2020. Register »
    • Group Leader Symposium will take place virtually on Wednesday, Sept. 2. Fully insured and ASO (150+ employees) group leaders will be in attendance.
      This annual event is exclusively for BCBSNE group leaders, but we want to make you aware of it. 
    • Automatic decline medical conditions/diagnoses are no longer outlined in the BlueFlex Underwriting Guidelines, though medical conditions may still be the reason we are unable to provide a BlueFlex quote. See Small Group Plans »
    • Please read the Aug. 12 Agent Alert for information about Medicare product certification training. View Agent Alerts »
    • Preventive messaging and a Save to PDF function have been added to the provider finder and cost estimator. More information »
  • July 16, 2020 - Please take a 10 minute survey by July 31, 2020, to share your feedback in order to help us better understand Nebraska's insurance needs.  Take survey »
    • Register for the LifeSecure ancillary products webinar on July 23, 2020, or July 29, 2020. Register »
  • July 9, 2020 - We’re excited to announce that beginning Aug. 3, 2020, we will offer ancillary products from LifeSecure Insurance Company. Learn more and register for a webinar »
    • Starting Oct. 1, 2020, brokers and group leaders will have 10 days, instead of five, to enter open enrollment information in BluesEnroll for BluePride, BlueFlex and BlueFreedom groups (2-150 employees).
  • June 25, 2020 - The 2021 renewal season has arrived! Please review information about large group product updates for 2021. See Large Group Plans »
    • The IRS announced the contribution limits for 2021 HSAs.  Download the HSA and HDHP FAQ flier »
    • See the 2021 minimum and maximum cost share requirements.  View summary »
    • Effective Jan. 1, 2021, Amwell’s allowable amount for urgent care services will increase from $54 to $59.
    • We are pleased to announce that Laura Rogge and Larry Sibley are our new small group sales executives. Meet Laura and Larry »
    • Join a live webinar on Wednesday, July 15 to learn how to empower employees to improve their vision health.  Register now »
  • June 18, 2020 - BCBSNE will not require approval for member to receive flu shots if the provider administrating the shot is in-network effective Jan. 1, 2021.
    • Effective Jan. 1, 2021, fully-insured and BlueFlex groups will need to use a wellness vendor to provide biometric screenings and will need to pay the vendor directly.
    • Effective Jan. 1, 2021, for self-funded groups, BCBSNE will cover biometric screenings with prior approval. To obtain approval, please complete and return the Request to Cover Biometric Screenings form
    • Spanish versions of the individual and small group applications are now available in UW Datahub. Directions can be found in the Armor Health user guide. Download user guide
    • Read the June 4 Agent Alert to learn about filling prescriptions during CVS store closures. View Agent Alerts »
  • June 4, 2020 - Ted Kauf has joined BCBSNE as a senior sales executive, Large Group. Meet Ted » 
  • May 21, 2020 - The Broker Business Portal (BBP) User Guide has been updated to include directions on how to use the new filter for administrators on the Armor Health portion of the BBP. Download User Guide 
    • Child-only applications will be on the Armor Health portion of the BBP by June 15. Child-only paper apps will no longer be accepted after June 15.
    • Communications encouraging BluePride ACA members to schedule their annual exam will be sent in June, late July and late September.
    • New MedicareBlue agent alerts: special enrollment period and annual Medicare coordination of benefits process. View Agent Alerts »
  • April 23, 2020 - The Broker Business Portal User Guide has been updated to include directions on how to see where an Armor Health application is in the underwriting process. Download User Guide 
    • Due to COVID-19 and many of our employees working remotely, we are temporarily emailing Agent of Record (AOR) change letters to the group's current broker instead of mailing them. The start of the AOR rescind period for the current broker will be the date of the email.
    • For renewals on or after July 1, 2020, we will send amendments for your self-funded group clients' administrative services agreements (ASAs). The amendments will highlight changes to the ASA for the upcoming year and will be customized by group.
    • Join us in thanking heroes on the pandemic frontlines by using #TrueBlueHeroes. Learn more »
  • April 17, 2020 - COVID-19 enrollment options for Medicare beneficiaries are online. See Medicare Plans »
    • This year's National Walk @ Lunch day is focused on personal well-being that fits the current health and safety guidelines by walking in place at home, completing a workout video on your TV or using a meditation app to stay calm. Take the pledge to focus on well-being for 30 minutes on April 29 and we'll donate $1 per individual pledge and $20 per group pledge to Special Olympics Nebraska.  Take the pledge »
  • April 9, 2020 - Our address for mailing premium payments has changed. To ensure your group clients’ payments are processed in a timely manner, payments should be mailed to:
    Blue Cross and Blue Shield of Nebraska
    PO Box 2638
    Omaha, NE 68103-2638
  • Mar. 27, 2020 - The small group side of the Broker Business Portal (BBP) will be down for maintenance on Wednesdays from 4:30 to 6:30 p.m. to improve speed and overall functionality.
    • A news ticker and application expiration timer have been added to the Armor Health side of the BBP.
    • You can soon submit Armor Health child-only applications on the BBP. See Individual Health Policies »
    • The business process change for continuing Armor Health coverage once a limiting age is reached has been changed effective Jan. 1, 2020. See the BBP tab to learn more »
  • Mar. 13, 2020 - Starting Monday, March 16, 2020, all telehealth visits from providers will be paid with no member cost share for all members covered under a BCBSNE medical plan. Learn more »
  • Mar. 10, 2020 - See how we are responding to the coronavirus and how it affects your clients. Learn more »
  • Mar. 5, 2020 - HM Life Insurance Company (HM) will become the standard stop-loss solution for Blue Cross and Blue Shield of Nebraska (BCBSNE) starting April 1, 2020. Learn more »
  • Feb. 20, 2020 - You may add dental to your Armor Health quotes in the Broker Business Portal (BBP). Go to the BBP » 
    • The child-only application agreement is now available on the BBP.  See Individual Health Policies »
    • February’s Manage Your Health Care email, “Know where to go for care,” was sent to members today.
  • Feb. 13, 2020 - Receive a $25 bonus per enrolled member when you sell ASO block pricing, BlueFlex and BlueFreedom products with an effective date between March 1, 2020, and Dec. 31, 2020. Learn more » 
    • MedicareBlue Agent Alert: Help beneficiaries estimate their 2020 drug costs by searching the drug list online.  Search drug list now »
  • Feb. 6, 2020 - A combined census template will replace the group census template and the GRx group census template for BlueFlex and Mid-Size Groups. Download combined census »
  • Jan. 16, 2020 - Medicare Supplement 2020 Outline of Coverage for plans effective April 1, 2020, is now available. Order Now »
  • Dec. 19, 2019 - Change to BlueFlex newborn billing process. See Small Group Plans »
  • Dec. 12, 2019 - Updated accumulators process. Learn More »
  • Nov. 21, 2019 - Armor Health reminders about pre-ACA members and new-business. See Individual Health Policies »
  • Nov. 14, 2019 - MedicareBlue November Formulary Updates. View Agent Alert »
  • Nov. 4, 2019 - Start quoting Armor Health today! See Individual Health Policies »
  • Oct. 31, 2019 - Individual and family pre-ACA Armor Health offer letters are being sent out today. See Individual Health Policies »
  • Oct. 17, 2019 - Columbus Community Hospital will be part of our Centers of Excellence program starting Jan. 1, 2020. Learn about Centers of Excellence »
  • Oct. 10, 2019 - Many plans moved to PDL 40 on July 1, or upon renewal thereafter. Read about how this impacts your clients. Learn more »
  • Oct. 7, 2019 - New product webinar. Learn everything you need to know about our new individual and family plan, Armor Health. Watch webinar »
  • Oct. 3, 2019 - Creditable Coverage notices need to be sent from group leaders to employees by Oct. 15, 2019. Read more »
  • Sept. 19, 2019 - Introducing Armor Health, an ACA-alternative policy. Learn about how you can quote Armor Health and be rewarded for getting sales! See Individual Health Policies »
    • In an effort to provide a full portfolio of Medicare options, Medicare Supplement plan options with an effective date of Jan. 1, 2020 or later will now include Plan N. Order the Plan N Outline of Coverage »
  • Sept. 12, 2019 - Register for the upcoming Small Group Product Training Webinar. Watch now »
    • If a group’s premium payment is not received by us within 31 days of the due date, the group’s contract will be retroactively terminated effective the first day of the previous month. Read More »
  • Sept. 5, 2019 - UPDATE: Returned member ID cards for ALL GROUPS will be given to group leaders to distribute to their employees. This is to ensure all members receive their ID cards. Read More »
    • Effective Jan. 1, 2020, we will be implementing a site-of-care policy for medical infusions. Covered infusion services will be provided at non-hospital locations unless the member meets the medical policy criteria for continued administration in an outpatient hospital setting. A letter will be sent to impacted members.
  • Aug. 29, 2019 - Synchronization of medications benefits added to BluePride, BlueFlex, BlueFreedom and large group fully insured members on Aug. 31, 2019. Self-funded groups renewing on or after Aug. 31, 2019, will receive this benefit upon their renewal unless it is otherwise noted.
  • Aug. 22, 2019 - Small group ACA members with known gaps in care will receive a letter from us in early September 2019, encouraging them to schedule their annual health exam. Members who complete their annual health exam by Nov. 15, 2019, will receive a $25 Amazon gift card.
  • Aug. 15, 2019 - Continue to earn $25 per enrolled member when you sell these select products between Oct. 1, 2019, and Jan. 31, 2020 for ASO block pricing, BlueFlex and BlueFreedom.
  • Aug. 1, 2019 - Register for the BlueFlex training webinar to learn all the details around selling BlueFlex. Watch now »
    • There is a new out-of-network facility in Millard. Read More » 
  • July 25, 2019 - We have reversed our mental health parity analysis from the June 27 update. Read More »
  • July 11, 2019 - Manage Your Health Care emails will continue to be sent to members on the third Thursday of each month: July 18, Aug. 15, Sept. 19, Oct. 17, Nov. 21 and Dec. 19. Group leaders will be notified the week prior to these emails being sent.
  • June 27, 2019 - Group broker bonus extended. Continue to earn $25 per enrolled member when you sell ASO block pricing, BlueFlex and BlueFreedom between now and Sept. 30, 2019.
    • The IRS recently announced the contribution limits for 2020 Health Savings Accounts. View brochure »
    • Effective Jan. 1, 2020, we will no longer offer the quarterly billing option to individual under 65 and over 65 members. We will continue to offer monthly billing. Letters are being mailed to impacted members the week of July 8.
    • The doctor finder and cost estimator interface will change on July 1. The new look gives members at-a-glance information about their benefits and an easier way to search.
    • Garmin wearables are available to members up to 35% off. Visit Blue365 »
    • Agent Alert: Hours for the call center will vary for July 4th. Read More »
  • June 25, 2019 - Introducing Armor Health, a new ACA-alternative plan for individuals and families, as well as a notice of the discontinuation of individual pre-ACA plans. See Individual Health Policies »
    • Starting Jan. 1, 2020, the mental health benefits for large group fully-insured plan designs with emergency room (ER) copays will change. Read More »
  • June 20, 2019 - New BlueFlex reporting tool coming July 1, 2019. See Small Group Plans »
  • June 13, 2019 - Renewal season has arrived. Please review important information about large group product updates for 2020. See Large Group Plans »
  • May 30, 2019 - The annual Group Leader Symposium is scheduled for Aug. 13. Fully-insured and ASO group leaders (100+ employees), as well as Mid-Size (51-150 employees) group leaders, will be invited.
    *Note: This symposium is for group leaders exclusively but we wanted to make our brokers aware of this important annual event.
  • May 1, 2019 - New ID cards, group and roll numbers, and increased flexibility are coming with our upgraded claims and membership platform, HealthRules. Read More »
  • Apr. 18, 2019 - Letters will be sent to group leaders and members impacted by the discontinued small group pre-ACA plans 180 days before the discontinuance of their plan. See Small Group Plans »
  • Apr. 4, 2019 - New! Utilization Report for BlueFreedom Groups. See Mid-Size Group Plans »
  • Mar. 28, 2019 - MedicareBlue Rx 2019 CAHPS survey now available. Download the Survey »
  • Feb. 28, 2019 - Letters will be sent to members impacted by Shopko filing for bankruptcy.
  • Feb. 28, 2019 - Small group pre-ACA plans will be discontinued by the end of 2019. See Small Group Plans »
  • Feb. 21, 2019 - NEW! Household discount on Med Supp plans. See Medicare Plans »
  • Jan. 17, 2019 - Please be aware of the updates regarding Medicare Supplement plans. View Updates »
  • Jan. 17, 2019 - April 1, 2019 Outline of Coverage is now available. Order Now »
  • Dec. 13, 2018 - Underwriting data hub replacing submission of paper applications.
    See More About BlueFlex »
  • Nov. 29, 2018 - Changes to 2019 individual dental plans and rates. View Rates »
  • Nov. 21, 2018 - Group broker bonus extended to include BlueFreedom, BlueFlex, PremierBlue fully insured, and ASO block pricing.
  • Oct. 11, 2018 - Miss the small group product update webinar? View the Small Group Product Change Presentation »
  • June 21, 2018 - Small group three-tier pre-ACA plan changes. Learn More »
  • May 24, 2018 - Group and Medicare Supplement broker bonus opportunity. Learn More »
  • Apr. 5, 2018 - Canceling a policy due to death: updated process. Learn More »
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