We have updated the telehealth customer service number and removed the Service Key from the back of ID cards. Consequently, all subscribers will receive new ID cards with the updated telehealth customer service number.
ID cards will be reissued during the month groups renew starting with March renewals. January and February BlueFreedom, ChamberChoice and BluePride groups will be reissued in March. The remaining January Level Funded, PremierBlue, ASO Block and ASO groups will also be reissued cards throughout the year.
If you have any questions, please contact a member of your account team.
