Physical Presence

General
Policy Number: GP-X-026

Last Updated: August 10, 2026 

Contracting providers must have a physical presence in the state of Nebraska. Physical presence means you have an office with a street address. A P.O. Box is not enough. The physical office location must be used to provide services to patients. 

Exceptions to this requirement are the following providers:

  • Telehealth – Effective May 1, 2023, providers exclusively delivering telehealth services must live in the state of Nebraska, be a member of a credentialed Nebraska-based PHO or employed by a licensed or credentialed facility in Nebraska. Refer to the Telehealth policy for additional information.
  • Non-Nebraska providers located in contiguous counties
  • Air ambulance 
  • The following facility types when they have obtained prior approval from the BCBSNE Network Oversight Committee:
    • Independent lab
    • Home medical equipment/durable medical equipment
  • Specialty pharmacy