Woman relaxing and reading on a bench

Get Help With the Support You Need

Mental Well-being

You have access to resources to enhance your health and well-being as part of our commitment to a holistic approach to mental health. Whether you want guidance for practicing self-care, need immediate crisis support or something in between, we are here to help.

Mental and Behavioral Health Care Team

At no cost to you, a team of nurses that collaborate and coordinate care for you and your family’s mental and behavioral health needs:

  • Navigate the mental and behavioral health system to find the right care and resources through your health plan benefits, group benefits like Employee Assistance Programs and other community resources
  • Holistic approach to care – nurses that can help with lifestyle changes, stress management techniques and coping strategies along with addressing any other health conditions like diabetes, heart and lung diseases, and many more
  • Assesses social determinants of health to ensure you can get the care you need when you need it
  • Advocates for you and works with your primary care physician
Signing up is easy!

Wellframe Health AppDownload the Mental Health app

  1. Download Wellframe from your preferred app
    App Store DownloadGoogle Play Download
  2. Enter access code: NECHAT
  3. Enter your Blue Cross and Blue Shield of Nebraska member ID

When you are signed up, one of our mental health nurses will connect with you. If you don’t want to use the app, please call 844-201-1546.


Video chat with a licensed therapist when and where it’s convenient for you. Licensed therapists are available seven days a week, 7 a.m. – 11 p.m. local time. They can provide treatment for the following conditions:

  • Anxiety
  • Depression
  • Bereavement
  • Stress
  • Attention deficit hyperactivity disorder (ADHD)
  • Obsessive-compulsive disorder (OCD)
  • Trauma/Post-traumatic stress disorder (PTSD)
  • And more

Blue Cross and Blue Shield of Nebraska members will be responsible for their health plan copay or cost shares; non-members will be required to pay the standard cost for a visit.

Sign Up for Telehealth

There are three easy ways to get started:

When prompted, you will need to enter the service key BCBSNE to get the Blue Cross and Blue Shield of Nebraska member rate.