BCBSNE Provider Procedures

Blue Cross and Blue Shield of Nebraska’s (BCBSNE) procedures provide important information for physician and health care professionals, facilities, psychiatric, and dental providers. Type key words into the search bar below to find the information you need pertaining to:

  • Billing and reimbursement
  • Dental
  • General

How-To Guide for Providers

Current Updates

September 2024

  • Update to Readmission Quality Program GP-I-002
  • Update to Confidentiality of Substance Use Disorder Patient Records Rule (42 CFR Part 2) GP-X-019
  • Update to Home Medical Equipment RP-P-005
  • Update to Canceled Procedure RP-I-002

July 2024

  • Update to Mental Health Provider Levels GP-P-015
     

Medicare Advantage Provider Procedures

Includes provider procedures, resources and pharmacy management for Medicare Advantage-contracted providers.

Medical Record Standards
Updated 05/17/21
Includes record management, documentation tips, general medical record documentation, required documentation for specific services and sending medical records to BCBSNE.

Medical Policies

A uniform set of medical policies, including criteria for medical necessity of certain DME/HME products, is established by the Blue Cross and Blue Shield of Nebraska Medical Policy Committee.
View Medical Policies on MedPolicy Blue » 

Medical policy and pre-certification guidelines are specific to each member's Blue Plan.
Find a member's Blue Plan by Prefix »

Definitions, Terms and Abbreviations

Includes definitions of terms for healthcare providers to reference.

Definitions, Terms and Abbreviations
(Updated 07/05/23)

Behavioral Health Policies

Refer to InterQual® Criteria to view medical necessity criteria for psychiatric and substance abuse services; including acute inpatient admissions, residential treatment center admissions, outpatient visits.  InterQual® Criteria is evidence-based clinical decision support criteria developed by Change Healthcare, LLC and/or one of its subsidiaries.

For more than 90 visits per calendar year, please Submit a Behavioral Health Outpatient Form.

For psych/neuropsych testing in excess of four hours per calendar year, please Request a Psych/Neuropsych Evaluation.

Behavioral health medical policies are also available in MedPolicy Blue. Visit MedPolicy Blue »